BidZombie is committed to making its website, marketplace, and services accessible to as many people as possible, including people with disabilities.
We want users to be able to browse listings, participate in auctions, make purchases, manage accounts, review policies, and contact BidZombie without unnecessary accessibility barriers.
1. Our Commitment
BidZombie works to improve the usability and accessibility of its website over time.
Our goal is to support generally recognized accessibility practices, including principles reflected in the Web Content Accessibility Guidelines (WCAG), where reasonably applicable.
Because websites, plugins, browsers, devices, and assistive technologies change over time, accessibility is an ongoing effort rather than a one-time project.
2. Accessibility Features
Depending on the page and device, BidZombie may support features such as:
- Keyboard navigation
- Screen-reader compatibility
- Text resizing through browser controls
- Clear page headings and labels
- Alternative text for meaningful images where appropriate
- Sufficiently descriptive links and buttons
- Mobile-responsive layouts
- Form labels and instructions
- Color and contrast considerations
- Logical page structure
3. Third-Party Content and Technology
BidZombie uses third-party software, plugins, payment processors, hosting services, and other technologies to operate the marketplace.
Some third-party components may not be fully controlled by BidZombie and may present accessibility limitations.
We will make reasonable efforts to identify and address accessibility issues within our control and, where appropriate, work with third-party providers or use alternative solutions.
4. Auctions and Time-Sensitive Features
Auction websites include time-sensitive features such as countdown timers, bidding interfaces, outbid notices, and soft-close extensions.
BidZombie aims to make these features understandable and usable, but some assistive technologies or device/browser combinations may interact with live auction features differently.
Users who experience difficulty participating in an auction because of an accessibility issue should contact BidZombie as soon as possible.
5. Alternative Assistance
If you are unable to access information, complete a transaction, understand a listing, or use a feature because of a disability-related accessibility barrier, please contact BidZombie.
Where reasonably possible, we may provide information or assistance in an alternative format or help identify another way to access the relevant service.
6. Feedback
We welcome feedback about the accessibility of BidZombie.
If you encounter an accessibility problem, please provide as much information as possible, including:
- The page or feature involved
- What you were trying to do
- The accessibility issue you experienced
- The device and browser you were using, if known
- The assistive technology used, if applicable
- Any suggestions that may help us understand the problem
This information can help us investigate and improve the affected area.
7. Ongoing Improvements
BidZombie may periodically review and update its website, design, content, and technology to improve accessibility.
Accessibility improvements may be made as part of:
- Website updates
- Plugin changes
- Theme changes
- Marketplace feature updates
- Mobile improvements
- User feedback
- Technical testing
- Changes in accessibility standards or guidance
8. No Guarantee of Perfect Accessibility
BidZombie makes reasonable efforts to improve accessibility, but we cannot guarantee that every page, feature, third-party tool, device, browser, or assistive technology combination will be fully accessible at all times.
The presence of an accessibility issue does not mean BidZombie intends to exclude or disadvantage users with disabilities.
9. Contact
Users who have accessibility questions, concerns, or requests should contact BidZombie through the contact method provided on the website.
Please identify the request as an Accessibility Request so we can route it appropriately.